Data centers - Collocation and Managed services

Today, companies and industries can experience the benefits of the best infrastructure and

unparalleled connectivity with collocation and managed services. Data center specialists offer

you an alternative to outsource your data center environment to them. They improve the

availability and performance of your IT platforms and ensure they are safe. This significantly

improves the user experience of your end users.

Collocation is Versatile and Scalable

Whether it's a rack, a dedicated suite or floor, it is a complete data. They offer you the

necessary collocation and managed services. Energy can all be delivered from 1 kW, as well as

to several megawatts with no problem. Data centers build the right environment for the servers

and IT infrastructure that you want for the data center hosting. In short, it offers the space you

need for your business to achieve full potential.

Key Benefits of Collocation and Managed services

Versatility: Collocation and managed services are based on different configuration options

•Sound advice: The service consultants will work closely with you to provide full service

according to your preference.

• Scalable: Whether you need a kilowatt or more megawatts, you always have the

flexibility to adapt to the relief and growth of your business.

• Unrivaled connectivity: Data centers offer a choice of a very large number of carriers

and Internet exchanges, and they send their own inter-site network.

• Superior technology: Is developed and used for sophisticated support infrastructure in

order to deliver reliable power and relief that is constantly available.

• Completely secure: The security is composed of several layers - physical security, CCTV

and monitoring.

Data Centers Support Services

A 24-hour support keeps your infrastructure running and constantly functioning to achieve

optimum performance and meet quality standards. In order to meet your specific technical

requirements, data centers are capable of offering three levels of support up to full standard.

These support services are generally delivered by a team of trained in-house professionals with

extensive knowledge and experience. These professionals are open all year round for 24 hours

a day to cater to customer needs. Customers can order by e-mail or via the customer portal,

where they can also report unusual incidents and requests for support. In order to ensure that

your message is received quickly and accurately, these portals are normally accessible via a

single point.

The Network Operations Center

All sites in a given network usually have a Network Operations Center. Here, the technical

team work on the site, manage the equipment and the services. Another team uses advanced

network systems that monitor and proactively manage and optimize the infrastructure. In this

way, any inconvenience experienced by the customers will be handled professionally.

The Primary Support Levels include: Opening or closing cabinets, perform hardware inventory

of equipment in collocation / suites, physically install or remove equipment within the

customer environment, and report on the status of equipment. The reporting on the status of

the equipment involves the following:

Resetting of equipment

Labeling equipment

Checking cable connections

Power reporting

Reporting physical conditions on behalf of the customer environment

Cable and incident management

Tape exchange services

Storage and management of goods

The Secondary Support Levels include:

Log on to client servers

Perform OS installation systems according to published procedures

Perform software installations according to published installation procedures

Standard administrative tasks on the Web servers – This involves creating new virtual hosts,

adding SSL certificates, activating authentications.

Modifications to standard OS tools for the customers

Updates and recompilations

Software updates and recompilations

Reboots (reboot after logging is done on the server)

Checking file systems

Standard system problems

Performing all the client supplied procedures for system administration

The Third Support Levels include:

Management of activities as directed by the customer

Management tasks of LAN network equipment (switches, load balancers, etc.)

Management of access rules in firewalls for more security (not managed firewalls)

Creation of scripts

Response to events in client monitoring

IT Infrastructure - Consulting

IT consultants in data centers help you optimize your data center environment and services.

Does your data center environment match your business needs? Do you need help setting up

an environment for new services? Are you out of your in-house data center or have you had

difficulties in scaling up different network collocation? If the answer is yes, IT consultants in

data centers can help you design and setup your infrastructure, consolidate and optimize the

environment, and migrate it to their data centers.

The professional services consist of solutions architects, technical consultants and project

managers. The specialists in data centers can handle even the most complex solutions that have

all been implemented in practice. They have years of experience in designing and implementing

various technologies and follow closely the developments in the industry. They offer a range of

advisory services. This starts with pre-sales support and experience gained in previous projects.

They also offer complex services such as WAN deployment, data centers consolidation and

large scale e-commerce. They will also investigate post-sales advice from your infrastructure so

you can expand or optimize.

The Key Benefits of Consultancy Services

Specialists in data centers have experience with industry standards for data center projects.

Their service guarantees smooth flow of projects. There is project management of multiple

vendors and the consultants are usually not affiliated with any supplier. They have independent

interests all aimed for continuous development, evaluation of new trends in technology in

order to continually offer the best solutions for your organization.